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Privacy Policy

Effective Date: [20 March 2026]

At Life Story Coach by Jenni, your privacy is important. This Privacy Policy explains how we collect, use, and protect your personal information across all coaching services, workshops, online programmes, and wellbeing products.

1. Information We Collect

We may collect:

  • Personal details: Name, email, phone number, date of birth/age group

  • Coaching & service information: Session notes, programme progress, workshop attendance, event participation

  • Health & wellbeing information: Optional details shared to support your coaching or membership experience

  • Payment information: Securely collected via Stripe or other payment providers; card details are not stored by us

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2. How We Use Your Information

Your information is used to:

  • Provide coaching, workshops, and other services you have signed up for

  • Send updates, resources, and relevant wellbeing information

  • Improve and personalise your experience

  • Communicate about events, products, or programmes (with your consent)

We do not sell or share your personal information outside of authorised service providers (e.g., Stripe) or as required by law.

 

3. Coaching & Personal Development Notes

  • Any personal or wellbeing information shared in coaching sessions or online programmes is treated confidentially

  • Coaching and services are not a substitute for professional medical or mental health treatment

  • Information is only used to support your progress and experience with Life Story Coach services

 

4. Storage & Security

  • Your data is stored securely and accessed only by authorised staff

  • Digital information is encrypted where possible

  • We retain your information only for as long as necessary to deliver services or comply with legal obligations

 

5. Your Rights

You have the right to:

  • Access and review the information we hold about you

  • Request corrections or deletion of your data

  • Withdraw consent for communications at any time

  • Contact us with concerns about data handling

Contact:  jenni@lifestorycoachbyjenni.co.uk

 

6. Cookies & Analytics (Website Use)

  • Our website may use cookies to improve your experience

  • No personally identifiable information is collected through cookies

 

7. Updates

This policy may be updated from time to time. The latest version will always be available on our website.

By engaging with Life Story Coach by Jenni, you acknowledge that you have read and agree to this Privacy Policy.

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